CCPA Consumer Rights

    Version: v1.0Effective Date: Sep 01, 2025

    Overview

    This California Privacy Notice ("Notice") is provided pursuant to the California Consumer Privacy Act ("CCPA") and applies to individuals residing in California who use NinthMoon.AI services ("Consumers," as defined by the CCPA).

    As required by the CCPA, we are providing the following additional disclosures regarding:

    • The purposes for which we collect and use each category of Personal Information (as defined under the CCPA), and
    • The categories of third parties to whom we may: disclose Personal Information for a legitimate business purpose, share Personal Information for purposes of cross-context behavioral advertising, and/or sell Personal Information in exchange for monetary or other valuable consideration.

    Under the CCPA, "sharing" refers to the use of Personal Information to deliver targeted advertising across different platforms or services based on a user's activity. "Selling" refers to the disclosure of Personal Information to third parties in exchange for monetary payment or other benefit.

    At NinthMoon.AI, our use of third-party analytics and advertising services as outlined in detail in our Privacy Policy, may involve the collection and disclosure of certain online identifiers (such as cookies, IP addresses, device data, and usage patterns). In certain cases, such practices may be interpreted under the CCPA as a "sale" or "sharing" of Personal Information, even though we do not directly sell your data for profit.

    We are committed to protecting your privacy and ensuring full transparency in how your data is used. California residents have specific rights under the CCPA, including the right to know, delete, correct, opt-out of sale/sharing, and limit the use of sensitive personal information.

    Personal Information We Collect and Why

    CategoryPI CollectedPurpose
    Identifiers and Customer RecordsName, occupation, postal address, email address, telephone number, mobile number, business contact information, payment details.Providing Services
    Commercial informationRecords of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. This includes subscription levels and usage data.Short term transient use.
    Internet Usage InformationIP address, internet network activity, information regarding interactions with website or advertisements.Short term transient use.
    GeolocationGeneral Location.Short term transient use.

    Your Rights Under the CCPA

    As a California resident, you shall have the following rights:

    • Right to Know: You may request to know the categories and specific pieces of personal information we have collected about you.
    • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
    • Right to Opt-Out: If we sell or share your personal information, you have the right to opt out.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
    • Right to Correct: You may request correction of inaccurate personal information.
    • Right to Access / Portability: You can request your data in a usable format.
    • Right to Opt-Out of Profiling or Automated Decisions: You may opt out of the use of your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

    Categories of Personal Information We Collect

    We collect three types of information: information you provide directly, data collected automatically, and data inferred or derived through analytics and engagement.

    Information You Provide Directly:

    • Account registration details (name, date of birth, email address, postal address or mobile number).
    • Health Information including information you provide through the apps or during health coaching sessions, such as the sexual orientation, date of your last period, estimated due date, reproductive stage and other details related to fertility, pregnancy, health, sexual wellness, and personal life circumstances.
    • Demographic information (age range, race, ethnic group, nationality, region).
    • Wellness check-in data (mood, emotions, symptoms, journal entries).
    • Responses to prompts, affirmations, or AI chats.
    • Audio and Visual Information.
    • Inquiries to support or coaching sessions.
    • Information entered voluntarily in surveys, feedback forms, or community discussions.

    Information We Collect Automatically:

    • Device and usage data (IP address, device type, OS, browser version, timestamps).
    • App interaction logs (feature usage, button clicks, screen views).
    • Session duration and frequency.
    • Location data, if permission is granted.
    • Cookies, web beacons, and similar technologies.

    Inferred or Analytical Data:

    Using AI and emotional analytics, we may generate personalized suggestions, behavioral tags (e.g., recurring stress patterns), or predictive insights (e.g., mood fluctuation forecasts) based on your usage and reflection history. These outputs are system-generated and are designed to enhance your self-awareness.

    Sources of Personal Information

    We collect personal information directly from users when they use our app, interact with AI chat, submit journaling entries, or use voice-to-text features, device IDs, usage patterns, cookies, IP address, and location.

    Use of Personal Information

    • To Provide Our Services: Generate personalized affirmations, check-ins, and emotional support content. Create mood logs, visual summaries, or emotional trend tracking.
    • To Improve Our Platform: Analyze user behavior in an anonymized, aggregated form to improve product experience and AI model quality.
    • With Your Consent: If you opt to share insights with family members, healthcare providers, or partners or in case you authorize connection with a third-party service.
    • As Required by Law: If required by a court order, public health authorities, or law enforcement.

    Disclosure of Personal Information

    We do not sell your personal data solely for advertising. We only share your information in limited circumstances, including:

    • With third-party service providers who help us operate our platform (e.g., hosting, analytics, communications, payment processors). These providers are contractually obligated to safeguard your information.
    • With your explicit consent, such as when you choose to share journal entries with a friend or family member.
    • In anonymised or aggregated formats for research, analysis, or product development, where individuals cannot be identified.
    • To comply with legal requirements or to protect our rights and users.
    • As part of a future corporate transaction such as a merger, acquisition, or sale, under strict confidentiality agreements.

    Exercising Your CCPA Rights

    To exercise your rights under CCPA, you may submit a request by contacting us at legal@ninthmoon.ai. We will confirm receipt of your request within 10 business days and respond within 45 calendar days. You may be asked to verify your identity before we process your request.

    Authorized Agents

    You may designate an authorized agent to make CCPA requests on your behalf. We shall require the agent to provide written permission and verify your identity directly.

    Updates to This Notice

    We may update this CCPA Notice periodically. Any changes will be posted on this page with a revised 'Last Updated' date. Your continued use of the Services following the updates signifies your acceptance of the updated Notice.

    Your privacy matters to us.

    Transparent policies.

    HIPAA-conscious design.

    We never sell your data.

    Built on trust, designed with care.

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