Introduction

NinthMoon uses artificial intelligence to provide supportive tools for reflection, journaling, and emotional wellbeing through our companion, Nimo.

NinthMoon is not a medical or therapeutic service. Our AI provides informational and supportive guidance only and does not diagnose, treat, or replace professional care. In a medical or mental-health emergency, contact a qualified professional or your local emergency services immediately.

Nimo is designed exclusively for users who are 18 years of age or older (or the age of legal majority in your jurisdiction). Due to the sensitive nature of reproductive health and emotional wellness discussions, we strictly prohibit minors from interacting with Nimo. If we become aware that a minor is using the AI features, we will immediately terminate the account and delete all associated data.

How Nimo Works

Nimo is powered by the OpenAI API. When you interact with Nimo, your messages and the context needed to personalize a response are sent to OpenAI, which generates the response.

We use AI to: provide conversational support through Nimo; offer personalized prompts and reflections; maintain a memory of what matters to you (see below); generate wellness insights; and produce content such as voice (audio) responses and generated documents.

All AI outputs are generated suggestions. You remain responsible for your own choices, and NinthMoon is not liable for reliance on AI recommendations.

Memory

To personalize your experience, we generate and store a summary of your interactions (“memory”), consolidated periodically. This summary may include health and emotional context (for example, your reproductive stage, mood, and recurring themes). It is used to help Nimo respond in a way that reflects your situation. You can request deletion of your data, including this summary, as described in our Privacy Policy.

Data Sent to Third Parties

OpenAI (response generation): your messages, content you share in a conversation, and relevant profile/health context. Under OpenAI’s API business terms, OpenAI does not use this content to train its models and retains it only briefly (currently up to ~30 days) for abuse monitoring. (Zero Data Retention is being pursued.)
Google Cloud Natural Language (safety): your chat/journal text may be analyzed for sentiment to detect signals of distress or crisis; not used to train Google’s models.
Google Speech-to-Text / Text-to-Speech (voice features): your audio input and synthesized output; not used to train Google’s models.

We obtain your permission through an in-app consent screen before Nimo processes your messages. If you decline, Nimo’s AI features are unavailable.

What We Store

We store your conversations with Nimo, your memory summary, community content you post, journaling entries, and content generated for you (such as audio and generated documents). We do not store files you upload to Nimo. See our Privacy Policy for details and retention periods.

Your privacy is our priority. NinthMoon does not use your personal conversations, journal entries, or "memory" summaries to train, fine-tune, or improve our own internal AI models or algorithms without your explicit, opt-in consent. If we ever introduce an option to donate data to help improve Nimo, it will be strictly voluntary and entirely de-identified.

Core Principles

Transparency: you are told when you are interacting with AI and what its limits are.
Privacy & security: data is encrypted in transit and at rest and processed per our Privacy Policy and applicable law. We do not sell your data.
Accuracy & accountability: AI outputs may be incomplete, inaccurate, or generic and are not professional advice.
Fairness: we work to minimize bias and provide equitable support.
No Automated Decision-Making: Nimo operates strictly as an interactive companion and informational tool. We do not use the AI or your data for automated decision-making or profiling that produces legal effects or similarly significant effects concerning you (such as determining eligibility for healthcare, insurance, or employment). Any critical decisions regarding account moderation or safety escalations involve Human-in-the-Loop (HITL) review.

Sensitive and High-Risk Situations

We analyze conversations for signals of crisis or serious risk (such as self-harm or suicidal ideation) using sentiment analysis. Where such signals are detected:

Crisis guidance: Nimo is designed to respond with sensitivity and direct you to professional or emergency resources.
Storage and escalation: the relevant conversation may be reviewed and escalated internally to support your safety.
Legal duty of care: in rare cases involving a credible, serious, and imminent threat, we may disclose limited information to emergency services or authorities, consistent with applicable law.

If a Free Plan user reaches the daily message limit while expressing distress, our system provides a small number of additional “grace” messages so they are not cut off mid-conversation. Community reporting is also wired as a safety mechanism, defaulting to a self-harm concern and carrying a risk-level note for moderators.

This monitoring is not infallible and is not an emergency service. Do not rely on NinthMoon in a life-threatening situation; contact emergency services.

Reporting and Improvement

Flag inappropriate or inaccurate AI outputs at legal@ninthmoon.ai. We review reports and refine our systems through feedback and expert oversight.

Limitations

AI outputs are informational only, are not medical, legal, or financial advice, and are not a substitute for licensed professionals. No AI system is perfect; errors may occur.

Generative AI systems like Nimo may occasionally generate responses that sound plausible and confident but are factually incorrect. Additionally, despite our strict safety guardrails and sentiment analysis, the AI may inadvertently produce content that is offensive, biased, or culturally insensitive. You must independently verify any factual information Nimo provides, and NinthMoon disclaims liability for any harm resulting from reliance on AI hallucinations.

Contact

legal@ninthmoon.ai — NinthMoon AI LLC, 8 The Green, Ste A, Dover, DE 19901

AI Usage Policy